OGT offers unparalleled technical support for FISH. Learn more about how Ashley Hart, CytoCell® Field Application Scientist, works with customers, and what is the first thing she might check for on a troubleshooting call.
I worked 4 years at LabCorp, RTP as a Cytogenetic Technologist processing and reading FISH slides while also completing all of the new in-house probe validations.
I was eager to learn more of the commercial side of the business while still applying my technical knowledge and skills, as well as searching for more opportunities for growth.
Customers often request support on troubleshooting weak signals while using FFPE and haematology probes as well as finding proper digestion times using FFPE samples.
I love every minute of being an FAS, but high travel months means more time not spent with my two fur-children. I love coming home to those happy faces!
It is very rewarding to be able to help streamline and improve a customer’s TAT by using reliable and consistent probes because you know it can make a difference in someone’s life. I have met some very wonderful people being an FAS and creating trusting relationships with them is key in providing support.
I was onsite troubleshooting weak signals and after hours of feeling defeated, I discovered the cable to the light box had been bumped and was no longer properly fitted. That’s the first thing I check for now!
OGT offers unparalled technical support for FISH. Learn more about how Gothami Fonseka, CytoCell FISH Field Application Specialist, works with customers, and what is the first thing she might check for on a troubleshooting call.Read
Find out how OGT's North American Field Application Scientists have been finding resourceful ways to support customers during the COVID shutdown.Read
Find out how OGT's European Field Application Specialists have been finding resourceful ways to support customers during the COVID shutdown.Read