OGT’s FAS team is primarily focused on the support of our customers and ensuring our products perform optimally, with the most reliable quality. From remote support to onsite visits, our team provides demonstrations and evaluations of our portfolio, as well as offer continuing education to keep our customers informed on what OGT has to offer. The FAS team works closely with our Sales and Marketing, R&D, Medical Affairs, and Regulatory teams to ensure we remain a market leader in the diagnostic community.
Our team values our close relationships with OGT’s Account Managers in the following areas:
As an FAS at OGT, we are the front-line support who work with different departments in intimate collaborations. Our technical knowledge is constantly challenged and enriched, while our skillset on prioritization, reaching goals, and leading difficult conversations are always evolving. There are various positions an FAS can transition to as a next career step.
Huiyan Jin
Senior NGS FAS
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